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Sales Executive

Reports to: Senior Business Development Manager

The role

Responsible for cold calling partner client lists and cold FCE data, the Sales Executive’s main objective is to provide the Account Executives with pre-qualified leads.
The Sales Executive is responsible for introducing currency exchange as a value added service to partner clients, or to cleanse and nurture FCE data.

Essential functions and responsibilities

Support to the Private Division FOH Management Team 

  • Outbound calls to partner client lists
    Calling data lists, introducing FC Exchange and other partner services, to pre-qualify the data for Account Executives
  • Maintaining up to date records
    It is the responsibility of the Sales Executive to manage and maintain the data received from partner lists, keeping this live and up to date
  • Reporting
    Keeping up to date records of referrals and calls, split by lead source. On a monthly basis to report monthly figures to the Senior BDM
  • Lead source feedback
    In order to assist in strengthening partnerships, the Sales Executive should work closely with Account Executives and BDMs, providing timely feedback on the quality of partner data
  • Partner communication
    It is the responsibility of the Sales Executive to gain any relevant information from the clients, including preparing Account Executives for potential onward referrals where relevant. They may also be required to feedback information directly to the partner who has provided the data.

    OTHER DUTIES AND RESPONSIBILITIES (Things that are performed occasionally or in addition to the essential duties of the position)

    There may be occasions where the Sales Executive may be required to support the Account Executives where business requirements demand, and they should therefore have a good knowledge of the registration process. The Sales Executive will also be required to call FCE data deemed colder than that managed by the Account Executives. As directed by the Senior BDM or Managing Director, the Sales Executive could also be asked to attend seminars and external exhibitions to represent FCE at client facing events.

Competencies

  • Excellent Telephone Manner & Communication Skills
  • Influence and Persuasion
  • Product Knowledge
  • Self-Motivated and results/target driven
  • Team-Working
  • IT Skills

Fiscal responsibilites: none

Extent of public contact

The Sales Executive will be predominantly customer facing and representing not only FCE, but also our partners. They will most often be the first point of contact for clients and therefore need to be engaging, professional and with an excellent telephone manner.

Working conditions and environment

Normal working hours are 08.30-17.00, however the Sales Executive will be expected to complete the hours necessary to achieve the expected company standards and performance. To this end the Sales Executive will need to be flexible and prepared to work occasional late and early shifts to maximise the opportunity to contact all clients – this will be agreed with the Senior BDM.

Benefits

As part of our team we will provide you with an ongoing training and career development plan, with clearly defined objectives to ensure that you succeed. This is an opportunity to take a real step forward in your career with an organisation dedicated to its people.

  • Ongoing development plan
  • 25 Days annual leave
  • Contributory Pension (after qualifying period)
  • £Competitive Basic + Bonus (Bonus after qualifying period)
  • Private Healthcare (after qualifying period)
  • Subsidised gym membership
  • Quarterly company events
  • Monthly round up

The company

A fully FCA authroised Foreign Exchange brokerage, based in London, with almost 15 years of industry expertise and recognised in The Sunday Times top 100 best small companies to work for list. With access to over 130 major and local market currencies and a range of products we offer both our corporate and private clients a strategic streamlined approach to international trading, treasury and risk management. We are a company that has grown steadily to become a recognised market leader, with a reputation for looking after staff by offering a host of benefits and remuneration packages. From our monthly celebration of success to our annual skiing trip our focus is on harnessing professional talent and maintaining strong client relationships. 

 

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